Privacy Policy

Last Updated: March 17, 2022

Granify Inc. (“Granify”, “we”, “us”) has created this Privacy Statement in order to set out how we collect, use, handle and disclose personal information through our website located at and through its subdomains (the “Website”). Our business provides access to e-commerce conversion and revenue optimization technology for Customers’ websites powered by machine learning to our business customers (“Customers”).

This Privacy Statement, which may be updated from time to time, has been developed to address those concerns. By accessing or using this Web Site, you acknowledge that you accept the practices and policies outlined in this Privacy Statement and you hereby consent to the collection, use and disclosure of your personal information in accordance with this Privacy Statement.

If you have any questions or concerns regarding this Privacy Statement, please contact us:

What Information does this Privacy Statement Cover?

This Privacy Statement covers our collection, use and disclosure of information about identifiable individuals and information which can be used to identify an individual (“Personal Information”). Personal Information may be collected about our Customers, prospective Customers and visitors to the Website.

This Privacy Statement does not apply to the privacy practices of other companies that we do not own or control. Granify services are intended for use by businesses. Our Customers are responsible for maintaining their own privacy policies governing the collection, use and disclosure of Personal Information.

What information about you do we collect?

Site Visitors.  As you visit or browse the Website, we collect information about the device and browser you use, your network connection, your IP address, and information about the cookies installed on your device. This information is logged to help diagnose technical problems for analytics and for quality control purposes. We also collect Personal Information submitted by any visitor to our Website through messaging features we make available on our Website and use such information for the purpose of responding to your requests.

Registered Users.  In order to use member-features of the Website, our Customers’ users must have a valid account to log into the Website.  When you regiseter to use the member sections of the Website (eg. to access your Company’s dashboard). If you choose not to provide us with requested information, you may not be able to access all of our Web Site’s content or services.

Cookies/Web server logs: Similar to other commercial websites, our Website utilizes standard technology called “cookies” and Web server logs to collect information about how our Web Site is used. Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a website. Cookies are small pieces of data that are stored by a user’s Web browser on the user’s hard drive. Information gathered through cookies and Web server logs may include the date and time of visits, the pages viewed, time spent at our Website, and the websites visited just before and just after our Website. This information is collected on an aggregate basis. None of this information is associated with you as an individual. You can, of course, disable cookies on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our Website will not operate correctly if you disable cookies. You should consult with your browser’s provider/manufacturer if you have any questions regarding disabling cookies.

We use cookies to recognize devices. In particular for registered users, Granify uses session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information allows Granify to make sure you are who you say you are after you’ve logged in and are required in order to use the member services.  If you disable cookies, you may not be able to take advantage of all the features of the Website. We may combine data derived from our usage of cookies with account information of registered users for the purposes set out in this Privacy Statement.

Cookies can be used to track your session on our Website, to serve customized ads from our advertising partners. They may use this data to show you advertisements on this website and across the Internet based on your prior visits to this website. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number. Visit this page and select “Adroll” to opt out of our advertising partners’ targeted advertising.

How do we use the information we collect?

We use your personally identifiable information to provide you with the information or content that you have requested, and, in some cases, to contact you about our programs, products, features or services. If you no longer wish to receive press releases or any other type of information from us, you may unsubscribe from marketing communications at any time (see further the information on unsubscribing in the applicable email communication).

We use non-identifying information collected on our Website in the aggregate to better understand your use of the Web Site and to enhance your enjoyment and experience. For example, we may use the information to improve the design and content of our Website or to analyze the programs and services that we offer.

Who do we share information with?

We may employ other companies and individuals to perform functions on our behalf. Our employees, agents and contractors who have access to personally identifiable information are required to protect the information in a manner that is consistent with this Privacy Statement.

We may provide access to your personally identifiable information when legally required to do so, to cooperate with police investigations or other legal proceedings, to protect against misuse or unauthorized use of our Website, to limit our legal liability and protect our rights, or to protect the rights and safety of visitors to this Web Site or the public. In those instances, the information is provided only for that limited purpose.

Also, as a service provider to our Customers, we collect and analyze data related to users of our Customers’ websites. In this role, Granify acts as a data processor, processing data upon instruction from our Customers. This data is shared only with the relevant Customer and is subject to the privacy policies of our customers.

If our business (or substantially all of our assets) are acquired by a third party, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information may be made available or otherwise transferred to the new controlling entity, where permitted under applicable law.If we need to use or disclose any Personal Information in a way not identified in this Privacy Statement, we will notify you and/or obtain consent as required under applicable privacy laws.

Where do we store your information?  

Granify processes and stores its data, including Personal Information, on servers located in Canada and the United States. Granify also transfers data to the third-party service providers described above.

By submitting Personal Information or otherwise using the Website, you agree to this transfer, storing or processing of your Personal Information in Canada and the United States. You acknowledge and agree that your Personal Information may be accessible to law enforcement and governmental agencies in Canada and the U.S. under lawful access regimes or court order.

Other Data Practices of Granify

Data Retention. We will keep your Personal Information for as long as it remains necessary for the identified purpose or as required by law, which may extend beyond the termination of our relationship with you. We may retain certain data as necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally-identifiable data, account recovery, or if required by law. All retained Personal Information will remain subject to the terms of this Privacy Statement.

Access, correction and accuracy. You have the right to access the Personal Information we hold about you in order to verify the Personal Information we have collected in respect to you and to have a general account of our uses of that information. Upon receipt of your written request, we will provide you with a copy of your Personal Information. We will endeavor to deal with all requests for access and modifications in a timely manner.

We will make every reasonable effort to keep your Personal Information accurate and up to date, and we will provide you with mechanisms to update, correct, delete or add to your Personal Information as appropriate. As appropriate, this amended Personal Information will be transmitted to those parties to which we are permitted to disclose your information. Having accurate Personal Information about you enables us to give you the best possible service.

Residents of the European Economic Area (“EEA”)

Individuals located in the EEA have certain rights under European law (including under the General Data Protection Regulation) with respect to Personal Information, including the right to request access to, obtain, correct, amend, delete, or limit the use of your personal data. Individuals also have the right to make complaints to regulatory authorities in respect of our privacy practices.  Individuals located in to the EEA who wish to exercise these rights, should contact Granify using the contact information at the end of this Privacy Statement.

Changes to this Privacy Statement

We may amend this Privacy Statement from time to time. Use of Personal Information we collect is subject to the Privacy Statement in effect at the time such information is collected, used or disclosed. If we make material changes or changes in the way we use Personal Information, we will notify you by posting an announcement on our Website or sending you an email prior to the change becoming effective. You are bound by any changes to the Privacy Statement when you use the Website after such changes have been first posted.  The date of last update of this Privacy Statement is set out at the top of this document.

Additional Information

Questions regarding this Privacy Statement or Company’s privacy practices should be directed to our Privacy Officer by mail to:

Granify Inc
Suite 2100, 10130-103 St NW
Edmonton, AB, Canada T5J 3N9

Or by email to: